Featuring Whitley Collins, CBRE
The work-from-home experiment over the last 2-3 months has many companies eyeing a long-term reduction in their office footprint. Whitley Collins discussed several dynamics that may temper the reductions companies will make.
Reference: When It’s Time to Go Back to the Office, Will It Still Be There? (Wall Street Journal, May 16, 2020)
Hosted by Julie Whelan, CBRE and Whitley Collins, CBRE
G7 economies have been impacted significantly, moving the world into a global recession. The good news is that once countries begin to exit the lockdowns and reopen economies, they rapidly move up the recovery curve. We see this in China and certain countries in Europe already. All real estate markets will likely recover but the depth and breadth of volatility will vary depending on a mix of industry, employment levels, and real estate fundamentals heading into the recession.
Featuring Mike Ellis, Johnson Controls
The role of a building is critical to helping to control COVID-19 and ensuring employees feel safe to go back to their workplaces. People are resilient, so their ability to adapt and change their own processes and procedures is readily apparent. Key criteria to consider include:
- Health metrics for entry and accessibility, including temperature sensing thermal cameras and touchless access to buildings, entry points and elevators
- Critical supply to support operations and cleaning
- Space reconfiguration and social distancing
- Enhancements to air sanitation and HVAC control systems
Featuring Lenny Beaudoin, CBRE and Alex Andel, CBRE Host
A big focus today is on reconfiguring space.
We're not seeing capital intensive improvements happen right now, rather companies are taking practical steps to adapt their offices to create safe distances and overcome logistical challenges of access into and through their buildings.
Employers need to humanize the workplace experience.
People want to come back to the office for two reasons: better tools to do their jobs, and to see each other, safely. Giving people choice in their work settings and empathetically addressing the different points of view and emotions as they return to work will help rebuild trust and confidence in the workplace.
Featuring Alex Andel, CBRE Host, Mike Ellis, Johnson Controls, and facilitated by Karen Ellzey, CBRE
According to the Centers for Disease Control and Prevention (CDC), contact tracing is one of the core strategies that society can deploy to prevent the spread of COVID-19. It will be an integral part of the return to work, often with digital solutions in an app, which employees opt-in to identify contact with infected parties and provide relevant health updates.
Johnson Controls is focused on building contact tracing capabilities that will not only provide compelling information around tracing and visibility but also the real-time capability to monitor safe distancing within a building, via sensors. Additionally, the concept will allow owners and facility and building management to monitor the active use of a building.
CBRE is also currently exploring the various standards with our partners for integration in our Host digital platform.
Source: Contact Tracing : Part of a Multipronged Approach to Fight the COVID-19 Pandemic (Centers for Disease Control and Prevention, April 29, 2020)
Featuring Mike Ellis, Johnson Controls, and facilitated by Karen Ellzey, CBRE
The pandemic will help catalyze new building technologies and breakthroughs. Going forward, approaches to how we outfit, construct, build and maintain buildings will continue to evolve. As part of this transformation, building systems will be increasingly more integrated (e.g., sharing data with each other), creating a new, highly informed standard for building operators.
Featuring Lenny Beaudoin, CBRE, and facilitated by Karen Ellzey, CBRE
The office will continue to evolve even after the COVID-19 health risks are behind us. The sustained and accelerated adoption of flexible working is anticipated, which will give organizations more control over managing their real estate portfolios. Offices will take on new meaning in supporting culture and engagement. Employees will expect more of their workplace in fundamental ways. Health and wellness will be paramount; this will likely mean less crowding and overly dense environments.
Featuring Alex Andel, CBRE Host, and facilitated by Karen Ellzey, CBRE
Employee experience will be more important post-pandemic than ever before, with wellbeing as the new baseline expectation of the workforce. Previously, workplace experience may have been defined by premier amenities. Future experience strategies will be focused on enabling personal wellbeing and collaboration.
Two emerging themes around employee experience are: the digitization of activities, allowing for on-demand, contactless service and enhanced services that combine both digital technology and people, providing employees with more familiarity, service personalization and less physical contact.
Expert Roundtable Recording
Reopening the World’s Workplaces | Expert Roundtable
May 19, 2020