Facilities Management (FM) is on the cusp of fundamental change

A strategic shift is taking hold, fueled by advancements in technology that give facility professionals the power to deliver services, increase efficiencies and create value in ways unimaginable just a decade ago. Yet, for all the advantages offered by today’s wireless and predictive technologies, adoption of technology and the pace of continued innovation in FM
lag far behind other industries.

What’s holding the industry back? The CBRE’s Global Workplace Solutions (GWS) team conducted extensive research to better understand the role of technology in today’s FM industry, the challenges to its implementation and opportunities it presents for the future.