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Loan Services

Loan Services offers expert primary servicing and loan administration for commercial mortgage portfolios, securitized pools and individual loans.


CBRE Loan Services offers primary servicing to its lender and investor clients, leveraging the entire breadth of CBRE’s vast real estate services platform to provide them with significant value. Unmatched expertise and unique market insights from top appraisers, brokers, capital markets and leasing professionals, combined with CBRE’s global platform, provides CBRE Loan Services a competitive advantage unparalleled in the industry.

Our suite of services includes billing, cash management, investor reporting, inspections, analysis, covenant tracking, reserve administration, delinquency management, and more.

CBRE Loan Services has received consistently high ratings for Primary Servicing from S&P Global. Read the full report.

To learn more about our global service offerings, visit

Related Services

Combining investment sales, advisory, financing and mortgage banking into a single, fully integrated global service offering for all property types.
Creative and strategic financial solutions for commercial real estate owners of all property types.
CBRE is the world leader in the acquisition and disposition of income-producing properties for third-party owners and corporate occupiers.

Borrower and Investor Portal

Contact Information

929 Gessner Road
Suite 1700
Houston, TX 77024

Borrower Relations
T +1 800 4561443

[email protected]

Executive Leadership

Chris Shamaly
Chris Shamaly
Senior Managing Director
Loan Services
+1 713 458 7227
Christopher Gaas
Christopher Gaas
Managing Director
Loan Services
+1 713 458 7317
+1 713 591 7397
David Haley
David Haley
Managing Director
Loan Services
+1 713 458 7392
+1 832 445 6967