Craig Hendrickson rejoined CBRE in 2014 as Senior Managing Director within Advisory & Transaction Services | Occupier in the role of Account Services & Operations Leader for the Americas. Craig oversees the Divisional Advisory & Transaction Services Leaders and is focused on driving growth and operational excellence within CBRE’s occupier transaction management accounts. He is also responsible for the operations management of Advisory & Transaction Services including business reporting, technology, knowledge management and talent management.
Prior to CBRE, Craig spent two years as Executive Managing Director, Operations and Client Accounts Leader for Strategic Portfolio Solutions at Savills Studley. Craig developed innovative service platform strategies and specialized in leading account teams with an emphasis on driving high quality, value-added services for clients and cutting-edge account management solutions.
Previous to joining Studley, Craig held the role of Senior Managing Director and Global Corporate Services Platform Leader at CBRE with over 13 years of experience, where he led groups that created tools, systems and best practices for service delivery deployed on a global basis. Craig’s responsibilities included global account management, Latin America region and portfolio administration executive leadership and business development.
Before joining CBRE in 1998, Craig held the title of Senior Vice President, Director of Corporate Real Estate, at Home Savings of America for five years. Craig’s role was accountable for all aspects of the bank’s diverse real estate portfolio, inclusive of facilities management, acquisition and disposition, design and construction, workplace optimization and strategic planning.
Craig's areas of expertise include:
- Global Account Management
- Portfolio Management
- Transaction Management
- Client Relationship Management
- Business Development
- Operational Excellence