OVERVIEW

  
CBRE Data Center Solutions delivers the industry’s only fully converged data center operations program. We link strategy with technology and infrastructure to run the most efficient and resilient data center environments on behalf of leading companies in every geography.

Converged operations include

  • Operations & Maintenance 
    Facilities management, mechanical and electrical engineering, and Quality, Health, Safety & Environment program
  • Technology Services
    Design and installation of technology and IT equipment, physical or technology migrations, technical support and hardware maintenance
  • Capital Projects
    Roof Management Program, CRAC/CRAH replacements, battery replacements and UPS upgrades

  • Energy and Sustainability Services
    Energy procurement, retrofit projects, efficiency forecasting and utilities rebates programs
  • Analytics by CBRE | Romonet
    The only predictive analytics platform built specifically for data centers
  • Strategic Supply Chain Program
    World-class quality standards, favorable terms, and advanced economies through our global scale

Our approach, led by a multi-disciplined team of facility and technology experts, delivers maximum reliability and uptime, increased visibility into operational and financial needs, and significantly reduces OPEX and CAPEX costs.



Converged Operations Graphic for Webpage

TECHNOLOGY SERVICES 

  
Unique to the market, CBRE offers extensive technology services, from portfolio strategy and migration services, to capacity planning and OEM hardware replacement projects, to Smart Hands and structured cabling. CBRE provides services for the entire technology stack, from server to site to portfolio.
Expertise spans the full technology lifecycle from strategic consulting and planning through operations and include CBRE | Romonet analytics.

Strategic Consulting
Migration strategy and planning – cloud or physical relocation
Total Cost of Ownership (TCO) planning (CAPEX/OPEX)
Capacity planning
Network design planning
Workload mapping
Energy use and efficiency forecasting
Capacity modeling
Equipment simulation and selection
Weather/climate impact simulation

Projects
Migration/relocation services (data and physical assets)
Structured cabling installation
Cabinet/rack/frame installation
IT systems installation
Network architecture & procurement
M&E upgrades
Load testing and commissioning
Capacity validation
Live vs. design project performance ROI

Operations
24/7/365 on-site IT support services
Technical Support (Smart Hands / Remote Hands)
Hardware support, imaging & BIOS configurations
First and second line break-fix support and parts replacement
Patching activities
IT load impact analysis
Vendor management, including OEM RMA tasks  
Operations Power Usage Effectiveness (PUE) validation and analysis
Equipment lifecycle management and end of life management / recycling




LEADING RISK MANAGEMENT PROGRAM

  
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Research has consistently demonstrated that up to 70% of preventable failures relate to human error or process failure. In response, CBRE developed our proprietary Critical Environment Risk Management (CERM™) program to deliver our clients a standardized and bespoke suite of tools, procedures, and technology applications identified as having the highest impact on reducing risk and increasing uptime. 

CERM™ covers the three main areas of data center operations: IT, Critical Environment (CE), and Energy Services. Each service offering includes unique runbooks, tools, and best practices totaling 100 operational and risk mitigating processes.

 

Case Studies

Confidential Financial Technology Company

Converged FM and Technology model delivers simplified and de-risked operations