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Shanna Marlow headshot

Shanna Marlow

Regional Director of Operations, South Central/Western Region

Shanna Marlow

Regional Director of Operations, South Central/Western Region
Asset Services
+1 918 6299127

Professional Experience

Shanna Marlow has more than 25 years of experience in the commercial real estate industry. She is currently serving as the Asset Services Regional Director of Operations for the South Central/Western Regions of the U.S. Her responsibilities include oversight of the transition of new management assignments, administration of the Environments for Excellence Program, employee orientation and training, implementation of new business technologies and ensuring the CBRE Global Standards are adhered to for all Asset Services clients.

Shanna joined CBRE as a result of the merger with Koll Management Services in 1997. During her tenure with Koll, she served as Regional Operations Manager for the South Central Region. She also served as an Associate Manager for Warren Place, a 1 MSF, multi-use development in Tulsa, Oklahoma. Prior to joining Koll Management, Shanna began her career in commercial real estate as the South Central Regional Administrator for MetLife Real Estate Investments.
 

 

Professional Affiliations / Accreditations


  • BOMA (Building Owners and Managers Association)
  • IREM (Institute of Real Estate Management)
  • BOMI Institute, Real Property Administrator (RPA) Designation
  • Licensed Real Estate Sales Associate



Achievements

     

  • Since 2000, has been involved with the transition of more than 300 MSF of new management assignments for institutional clients such as CBRE Global Investors, KBS Realty Advisors, GLP, MetLife, DRA and Invesco
  • In 2017, was asked to assist with the Charter Hall portfolio in Australia. It encompassed nearly 200 properties located across the country and was the largest transition ever undertaken by the Asia Pacific region
  • Received a 2014 CBRE Asset Services Executive Committee Award for Leadership & Team Support
  • Received the 2010 Gary J. Beban Teamwork Award for the RREEF/Deutsche transition, the largest third party management assignment ever awarded in the United States
  • Selected as a core team member and beta tester for many of CBRE’s proprietary technology platforms such as Procure2Pay, Asset View, myLearning and the Global Standards Intranet
  • Has conducted more than 500 sessions of New Hire Orientation classes as well as specialized training covering topics such as Global Standards, Customer Service Skills, Tenant Retention, Lease Interpretation and Contract Administration



Education

 

  • Harvard Business School~ Management Mentor Virtual Training Program
  • University of Tulsa, studied Speech/Language Pathology, with a minor emphasis in Education

 

Clients

  • CBRE Global Investors
  • KBS Realty Advisors
  • INVESCO
  • GLP

  • MetLife
  • Charter Hall

Shanna Marlow

Regional Director of Operations, South Central/Western Region
Asset Services
+1 918 6299127