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Shanna Marlow

Regional Director, Operations

Shanna Marlow

Regional Director, Operations
Asset Services
+1 918 3927611
+1 918 3929921

Professional Experience

Shanna Marlow has more than 20 years experience in the real estate industry.  She is currently serving as the Asset Services Regional Director of Operations for the Southwest/Mountain Region.  Her responsibilities include oversight of the transition of new management assignments, administration of the Environments for Excellence Program, employee orientation and training, implementation of new business technologies and ensuring the CBRE Global Standards are adhered to for all Asset Services clients.

Ms. Marlow joined CBRE as a result of the merger with Koll Management Services in 1997.  During her tenure with Koll, Ms. Marlow served as Regional Administrative Manager for the South Central Region.  She also served as Tenant Services Coordinator for Warren Place, a 1 million-square-foot, multi-use development in Tulsa, Oklahoma.  Prior to joining Koll Management, Ms. Marlow began her career in commercial real estate as the Regional Administrator for MetLife Real Estate Investments, South Central Region.

Professional Affiliations / Accreditations


  • BOMA (Building Owners and Managers Association)
  • IREM (Institute of Real Estate Management)

Achievements

    • Involved with the transition of more than 115 million square feet of new management assignments for clients such as CBRE Global Investors, KBS Realty Advisors, INVESCO, RREEF, ING Clarion and IndCor.
    • Received the 2010 Gary J Beban Teamwork Award for the largest third party management assignment ever awarded in the United States.
    • Selected as a core team member and beta tester for many of CBRE’s proprietary technology platforms such as Unified Client Extranet, PayPlus, rCash, iProjects, iTrack, myLearning and Online Library.
    • Has conducted more than 400 sessions of New Hire Orientation classes as well as specialized training covering topics such as Global Standards, Customer Service Skills, Tenant Retention, Lease Interpretation and Contract Administration.


Education


  • BOMI Institute, Real Property Administrator (RPA) Designation
  • Licensed Real Estate Sales Associate
  • University of Tulsa, studied Speech/Language Pathology, with a minor emphasis in Education


Clients

  • CBRE Global Investors
  • KBS Realty Advisors
  • ING Clarion
  • INVESCO

  • Panattoni Development
  • MetLife

Shanna Marlow

Regional Director, Operations
Asset Services
+1 918 3927611
+1 918 3929921