LeRoy Haun is the Alliance Director for the Walgreens account within the Global Workplace Solutions group, and has been since September 2013. LeRoy is responsible for the operational oversight of the Walgreens facility portfolio, consisting of approximately 105 million square feet, 8,200 retail facilities spread across 48 states and 3 countries, and a 26-property, 2.5 million square foot headquarters facility in Deerfield, Illinois. His responsibilities also include the management of a route-based facility maintenance program, using mobile technicians, managed through 20 facility managers and two regional directors. The program also consists of a Technical Operations Center managed by an Operations Director, whose focus is to manage priority one work orders from initiation through closure, supporting both the HVAC preventative maintenance program and the Walgreens EMS program. Other functional areas include the management of the Walgreens Help Desk, consisting of CBRE CMMS System (Service Insight), through a group of 21 support personnel, based in Charlotte, North Carolina. This program and personnel manages over five million cells of data and approximately 1.5 million dispatched work orders.
Preceding this position, LeRoy was the Senior Director of Operations, joining the CBRE Walgreen’s team in January 2012. Prior to this role, LeRoy served as Senior Director of Operations on the CBRE Regions account from 2009-2011. His responsibilities included the management of platforms consisting of facilities management, critical facility operations, sourcing and vendor management and the call center.
Other previous assignments included supporting the CBRE Bank of America account from August 1994 through December 2007 and serving in a variety of operational roles during his tenure, including Property Management Platform Leader and Facility Management Center of Excellence. Responsibilities in these roles centered on working with CBRE and Bank of America real estate leaders in the development of facility management programs and processes promoting operational excellence and expense management.