Christy Kingsbury is currently the Director of Facilities for the Group Health Account, leading 70 Facility Management and Engineering personnel, managing 58 buildings and 3.2 MSF.
Previously, Christy was a member of the Global Facility Management and Engineering Platform team; responsible for driving collaboration, quality, consistency and best practice adoption, across accounts. Christy’s specific responsibilities included developing tools to improve new account transitions and service delivery, consulting projects for existing accounts, managing CBRE’s FM Foundations training platform, and leading the FM and Engineering Chapter Networks. As part of the FM and Engineering team, she also participated in new business pursuits, and led FM and engineering transitions.
Previously, Christy managed 143 Operating Engineers and Mobile Maintenance Technicians; supporting 2,100 retail, administrative, and data center facilities, for JP Morgan Chase, nationally. Prior to that, Christy led a facilities team of 51 full time employees, delivering facilities management and technical/engineering services to 420 Washington Mutual locations in 4 states, covering ~4MSF. Her portfolio included retail, large administrative buildings, data centers, and a high rise headquarters building.
During her 8 years on the Washington Mutual / Chase account, also served as National Manager of Facilities Projects. In her National role, she was responsible for developing and implementing programs, policies and procedures to standardize and improve performance in a network of more than 250 facilities management employees. Some initiatives included:
- National roll-out project management (site assessment, scope development, landlord permissions, vendor training and engagement, environmental risk mitigation, quality assurance, invoicing)
- New hire on-boarding, mentoring and training
- Building power down process
- Wash and re-lamp / energy retrofit
- Building acquisition / due diligence
- Disaster recovery – deployed team response
- Site condition standards
- Environmental issue response
- Sub-tenant orientation
- Account intranet development
Prior to joining CBRE, Christy was an Associate Product Manager for a geospatial imaging company, and worked in business development for an internet retailer.